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“Paul Falcone’s books are real and applicable to the everyday life of Human Resources. They are for the front-line managers on how to lead effectively.” –PeopleG2
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Book Description
Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little book puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips. Paul Falcone covers the 25 most commonly rated performance factors, including productivity, time management, teamwork, and decision making, plus job-specific parameters that apply in sales, customer service, finance, and many other areas. Not just for review time, the book will also be instrumental in creating job descriptions and development plans as well as for monitoring performance, progress, and problems year-round. Praise for Paul Falcone's Previous Books: "If the art and science of hiring and firing has become a puzzle, then author Paul Falcone [The Hiring and Firing Question and Answer Book] has the answer."-- Houston Business Journal "When you feel the need to document an employee's actions (or inactions), turn to this great tool [101 Sample Write-Ups for Documenting Employee Performance Problems]."-- Legal Management "[96 Great Interview Questions to Ask Before You Hire] takes the guesswork out of the interview process."-- Benefits and Compensation Solutions Paul Falcone is a human resources executive and has held senior-level positions with Nickelodeon, Paramount Pictures, and Time Warner. He is the author of several bestselling books, including 101 Sample Write-Ups for Documenting Employee Performance Problems, 101 Tough Conversations to Have with Employees, and 2600 Phrases for Setting Effective Performance Goals. He is a long-time contributor to HR Magazine. Visit him at www.PaulFalconeHR.com.
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Product details
Paperback: 224 pages
Publisher: AMACOM; 39256th edition (June 10, 2005)
Language: English
ISBN-10: 9780814472828
ISBN-13: 978-0814472828
ASIN: 0814472826
Product Dimensions:
5.5 x 0.8 x 8.4 inches
Shipping Weight: 12.8 ounces (View shipping rates and policies)
Average Customer Review:
4.4 out of 5 stars
242 customer reviews
Amazon Best Sellers Rank:
#4,167 in Books (See Top 100 in Books)
I really wanted to like this book. I was excited before I even received it. Somewhere along the way I missed there were particular examples for titles and roles for more than half of the book. Healthcare wasn't listed, which means I can piecemeal some of it, but most of this book will be unusable to me.These are the areas that phrases for specific roles:Accounting and Finance (accountant, auditor, bookkeeper, controller, credit/collections manager, financial analyst)Human Resources (benefits administrator, compensation analyst, employee and labor relations rep, recruiter, training and org development specialist)Information Technology (data entry operator, database administrator, help desk coordinator, programmer analyst, project manager, systems analyst)Legal (attorney, contract analyst, legal secretary, paralegal)Manufacturing (assembly and packaging technician, distribution manager, equipment technician, machinist, manufacturing supervisor, master scheduler, production control assistant, production lead, production supervisor, r&d engineer, supply chain manager, technical writer)Operations (administrative assistant, customer service representative, executive secretary, facilities maintenance supervisor, office manager, receptionist, research manager, safety and security supervisor, transportation supervisor, warehouse manager)Sales, Marketing, and Accounting (account executive, art director, cashier/checker, event/conference coordinator, fundraising/development executive, graphic designer, market research analyst, marketing director, media planner, product/brand manager, publicist, sales associate- brokerage, sales associate- retail, sales manager, sales representative- outside, telemarketer).I probably would not have purchased this book had I known it didn't really relate to my field. I hop this list helps you to make a more informed decision.
If you are in a leadership position or rate the work of others: BUY THIS NOW! Don't become part of the status quo and peg your employees into the standard "fully successful" category because all that translates into is "you suck as a manager/leader/mentor, etc...". Go outside your comfort zone and learn something new about giving effective AND accurate performance appraisals!
If you do reviews this is a MUST have! I spend hours doing reviews each year. This little lovely really helped me get to the heart of the matter and provide really constructive feedback. I am so happy that I got this. I will purchase the one with more phrases for this coming years reviews. I can't give it enough praise. Do yourself a favor and pick one up
I use this book in combination with other books of this type as a crutch when I'm suffering from writers block and I can't wordsmith a coherent sentence or simply in need of a different way to say "Good Job". What I like about this one is the job/task specific phrases that go beyond the generic phrases. This book has come in handy.
Great tool for Junior PO or enlisted members in the armed forces to adequately write performance marks.
While there are some good phrases to use, I was disappointed overall. Because of the great reviews, I ordered two copies of this book to keep in my office and lend to Managers to aid in review writing. After digging into the book, I wish I hadn't ordered both copies. Again, there are some good tips, valuable advice and good phrasing, however, some of the suggested phrases are far too subjective to be appropriate in our reviews. The appendix of "high impact" verbs will be far more helpful than the actual suggested phrasing.
Not sure if you can call this book “New†but it is in very good condition. Nonetheless the content inside the book is very good and a helpful tool.
Perfect for quick reviews, semi annual reviews. I wouldn't completely rely on this book for a thorough annual review though... just my take. Good product though.
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